Returns & Exchanges

At Carina Organics, we want you to be completely satisfied with your natural beauty products. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all unopened and gently used items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.

• 3.
  Ship to Carina

  Affix the provided shipping label and drop your package off at any authorized carrier location for return to our facility.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.